Gears

Frequently Asked Questions


  • The fabric fastener on my brace doesn't stick together very well anymore. What can I do?

    It could be that it just needs a good cleaning. String, lint and other materials get trapped on the hook and loop surfaces, clogging them up so they don’t mesh together. Start by picking out any pieces you see stuck to the material. Then you can gently clean the loop side with something soft but firm, like a toothbrush. This will help make the loops stand up more if they have become flattened. You could add warm water and a mild detergent to the toothbrush head and scrub the hook side as well. These steps should help with better adhesion. If not, the hook and loop material may be old or damaged and may need to be replaced.

  • Do FUTURO™ Braces have metal in them?

    Yes, the following FUTURO™ Braces contain metal:

    Knee Supports:


    • FUTURO™ Hinged Knee Brace
    • FUTURO™ Performance Knee Stabilizer
    • FUTURO™ Comfort Knee Support with Stabilizers
    • FUTURO™ Custom Pressure Knee Strap

    Wrist Supports:


    • FUTURO™ Night Wrist Support
    • FUTURO™ Comfort Stabilizing Wrist Brace
    • FUTURO™ Custom Fit Stabilizing Wrist Brace
    • FUTURO™ Deluxe Thumb Stabilizer

    Back Supports:


    • FUTURO™ Easy Adjustable Back Support

    Elbow Supports:


    • FUTURO™ Custom Pressure Elbow Strap
  • Can I wear my support when I am sleeping?

    Our braces and supports are typically designed to be worn during the day. They should not be worn overnight unless recommended by your physician or medical professional who recommend the use of a rigid wrist brace at night during management of Carpal Tunnel Syndrome and other painful wrist conditions to promote a neutral wrist and hand position while sleeping. The exceptions to this are the FUTURO™ Night Wrist Support and the FUTURO™ Plantar Fasciitis Night Support which are both are designed specifically for night use, to help provide a restful night's sleep for people experiencing wrist or foot pain.
     

  • Can I wear my brace while swimming?

    We do not recommend that you wear a brace or support while swimming, because wearing one in the water can shorten the life of the product’s materials. Also, the materials can become water logged and the support may not then fit the joint properly.
     

  • I am severely allergic to latex but need a simple brace to wear (as recommended by my doctor). Can you tell me if your products contain latex?

    If a FUTURO™ Product contains natural rubber latex, it will say so on the front of the product package and on the product page of our website. We have many products that are NOT made with natural rubber latex, so there are many choices available if you are allergic to latex.

    For wrist and hand products specifically, here are some you could consider:


    • FUTURO™ Night Wrist Support
    • FUTURO™ Comfort Stabilizing Wrist Brace
    • FUTURO™ Custom Fit Stabilizing Wrist Brace
    • FUTURO™ Deluxe Thumb Stabilizer
    • FUTURO™ Sport Wrist Support

    For more information on all our products, visit our product directory page.
     

  • If my support gets dirty, will I be able to clean it?

    Yes, you can clean FUTURO™ Braces and Supports. First, if your support has hinges, clips or metal splints, remove them. Then close all straps and fasteners and hand wash with mild soap in warm (not hot) water. Rinse well and air dry. DO NOT machine wash, tumble dry, dry clean or use fabric softener or bleach on the brace.

    For general cleaning instruction, please go to our Caring for FUTURO™ Products page. You can also refer to the product package and/or the individual product pages on the FUTURO™ Products website for care instructions specific to each FUTURO product.
     

  • How long at a time should I wear my support?

    The length of time is a personal preference. A general recommendation would be that you wear a brace or support during activity and for an hour or two afterwards. If you feel better wearing it longer, that is fine as well. However, we would not recommend wearing any brace or support while you sleep unless specifically recommended for that use for example the FUTURO™ Night Wrist Support and the FUTURO™ Plantar Fasciitis Night Support.
     

  • Do you have a brace specifically for plantar fasciitis?

    Yes, we have a product that is specifically designed for plantar fasciitis. It’s called the FUTURO™ Plantar Fasciitis Night Support, and it can help relieve the morning foot and heel pain associated with this condition. It comfortably holds your foot at the recommended angle during the night.

    We also have a product for daytime wear, the FUTURO™ Therapeutic Arch Support, a unique solution which provides foot, arch and heel support for plantar fasciitis pain. It offers compression, support and cushioning all in one product and features removable inserts that allow you to customize the level of arch support you need.
     

  • For the FUTURO™ Tennis Elbow Strap, where do you place the pressure pad on your arm?

    Place the pressure pad over the sore area on your forearm, on the top of your forearm where your tendons connect to the bone, just below the elbow. This is the location most closely associated with Tennis Elbow. For Golfers Elbow, position the pressure on the underside of your forearm, just below the elbow over the sore area.
     

  • For the FUTURO™ Comfort Elbow Support with Pressure Pads, where do you place the pressure pads on your arm?

    Once you slide the FUTURO™ Comfort Elbow Support with Pressure Pads over your elbow, position the pressure pads so that they rest on the top and the underside (radial and ulnar sides) of your forearm, just below the elbow. If you need more information, you can find wearing instructions on all FUTURO™ product packaging, as well as on individual product pages on the website.
     

  • For the FUTURO™ Knee Support Strap and the FUTURO™ Custom Pressure Knee Strap, where do you place the pressure pad on my knee?

    Wrap the strap just below your knee. The pressure pad should be positioned directly under kneecap, against skin.
     

  • How do I change the splint in my FUTURO™ Comfort Stabilizing Wrist Brace so it fits my other hand?

    Slide the splint out of the pocket of the FUTURO™ Comfort Stabilizing Wrist Brace. Hold the splint steady, rotate the brace and slide the splint into the opposite pocket opening. Tuck the end of the splint into the pocket. Follow the wear instructions provided in the package.
     

  • Do you have a knee support without neoprene?

    We have several options not made with neoprene. We can't recommend a specific support without knowing more about you and your needs. A couple of options, however, are the FUTURO™ Comfort Knee Support and the FUTURO™ Comfort Knee Support with Stabilizers.

    You can also use the product finder on our website to help find an option for your specific injury or condition.
     

  • My knee support fits but is very tight. I know the brace should be tight to provide compression but how tight is too tight? Please advise.

    You are correct, the knee support is supposed to provide compression and therefore should be a snug fit. However, if it is cutting into the skin around the edge of the brace, you should go one size larger. The optimal fit should be snug but comfortable.
     

  • How does the FUTURO™ Night Wrist Support work?

    Physicians often recommend the use of a rigid wrist brace at night during management of Carpal Tunnel Syndrome and other painful wrist conditions to promote a neutral wrist and hand position while sleeping.

  • The beads are leaking from the padding in the palm of my FUTURO™ Night Wrist Support – what do I do?

    If the bead bag ruptures or opens for any reason, stop use immediately as loose beads may present a choking hazard.

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